Last updated: May 4, 2026
This Privacy Policy explains how BloomIQ may collect, use, share, retain, and protect information when you use the BloomIQ app, website, plant scan tools, garden features, reminders, subscription features, and related services. "BloomIQ," "we," "our," or "us" means the owner and operator of BloomIQ.
By using BloomIQ, you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use the app.
BloomIQ is designed for plant care. We do not intentionally request sensitive information such as government ID numbers, financial account numbers, racial or ethnic origin, political opinions, religious beliefs, health records, biometric templates, or criminal history.
Where privacy law requires a legal basis, BloomIQ may process information because it is needed to provide the app, because you consented, because we have a legitimate interest in operating and improving the service, or because we must comply with legal obligations.
Plant identification and disease diagnosis features may use automated tools or AI systems. Photos, scan data, and related context may be processed to generate results. These results are estimates, may be incomplete or incorrect, and should not be treated as professional safety, medical, veterinary, agricultural, or toxicity advice.
We do not sell your personal information. We may share limited information with trusted providers that help us operate BloomIQ, such as cloud hosting, AI processing, analytics, crash reporting, customer support, notification delivery, subscription management, app stores, and payment processors.
We may also disclose information if required by law, to protect rights and safety, to investigate misuse, or as part of a business transaction such as a merger, acquisition, financing, or sale of assets.
BloomIQ may use third-party services to host data, process images, analyze app performance, manage purchases, deliver notifications, and provide customer support. These providers are allowed to process information only for the purposes of supporting BloomIQ and are expected to protect information appropriately.
Plant identification and disease diagnosis are powered by Plant.id, a service operated by Kindwise s.r.o. When you scan a plant, the photo and related scan data are sent to Plant.id's servers for analysis. Plant.id's use of that data is governed by their own privacy policy and terms of service. BloomIQ does not store your scan images beyond what is necessary to complete the scan.
If you start a trial or buy a Pro plan, payment information is handled by the App Store. BloomIQ may receive purchase status, product type, scan allowance, renewal status, cancellation status, and subscription identifiers, but not your full payment card details.
BloomIQ may use local storage, cookies, software development kits, or similar tools to remember settings, count scans, support subscriptions, measure app performance, and improve the user experience. You may be able to limit some tools through device or browser settings, but some app features may not work properly if disabled.
We keep information only as long as reasonably needed for the purposes described in this policy, including to provide the app, maintain your garden and scan history, comply with legal obligations, resolve disputes, prevent abuse, and enforce our terms.
We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, and disclosure. No app, network, or storage system is completely secure, so we cannot guarantee absolute security.
Your information may be processed in the country where you live or in other countries where BloomIQ or its service providers operate. Privacy laws may differ from place to place. Where required, we use appropriate safeguards for cross-border transfers.
Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information.
Residents of some U.S. states may have rights to know, access, correct, delete, and opt out of sale or sharing of personal information. BloomIQ does not sell personal information.
California residents may request information about certain disclosures under applicable California privacy laws.
BloomIQ is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and delete it where appropriate.
We may update this Privacy Policy as BloomIQ changes. The "Last updated" date shows when the policy was most recently revised.
For privacy questions or requests, contact BloomIQ support at: blackmirrorlab@gmail.com